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This year, your support can help give thousands of people in Wiltshire the urgent advice, support and help they need.
 
Every year we make a difference to the lives of more than 17,000 local families.
 
As an independent charity we rely on the support of people like you to ensure we are ready with help and advice when we're needed. The demand for our services is great as ever. 
 
Donate now - every penny really does make a difference. 

Donate

Thank you
By clicking on the Donate button above you will be directed to the Local Giving website. They process donations on our behalf.  You can donate as a one off or you can set up a monthly donation from as little as £2 a month.
 

Other ways to donate

 
Amazon Smile 
Do you shop online at Amazon?  If so, Amazon has launched a simple and automatic way for you to support a charity of your choice (of which Citizens Advice Wiltshire is now one of the charities) every time you shop, at no cost to you.
 
Simply go to https://smile.amazon.co.uk/ and on your first visit select the organisation and then every eligible purchase you make Amazon will donate 0.5% of the net purchases.  You can use your existing account from amazon.co.uk, and your shopping cart, wish lists, and other account setting are also the same.  
 
Give as you live 
You can choose to help Citizens Advice Wiltshire through Give as you live. The browser shortcut will automatically give a donation once you shop online, if not you can search shops via Give as you live and once you make a purchase a donation will be sent to Citizens Advice Wiltshire. https://www.giveasyoulive.com/dashboard
 
Donate via text message
Simply text WCA 3 to 70085 to donate £3 to us. Text Giving is hosted by Donr
 
Celebrations
Whether you're celebrating a wedding, birthday or anniversary - dedicate your celebration to support Citizens Advice Wiltshire. Simply set up an online fundraising page and ask for donations instead of gifts to raise money.
 
Legacies
You can leave a gift however big or small to us in your will. For more information please visit https://www.citizensadvice.org.uk/about-us/support-us/Fundraise-for-us/leave-a-legacy/

Citizens Advice Wiltshire

Latest service update
Last reviewed: 1 November 2021 at 12pm

This autumn we’ll be providing advice over the phone, by email and web chat, while reserving our face to face support for when it's most needed. 

However, we will not be running a drop-in service, so please ring us, or email us first.

Here’s how to get in touch...

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How can we help?

whatever the problem, we're here Get advice online

Get advice by phone

Call freephone 0800 144 8848
Lines are open 9am to 5pm Monday to Friday Or email us

More from us

Campaigns

We use our clients' experience to campaign for positive change, locally and nationally. See our latest campaigns, read our research and find out about the impact of our advice.

Campaigns

Opening times and where to find us
Latest update on face to face services

We’re continuing to help people over the phone, by email and web chat, where that works for them, while reserving our face to face support for when it's most needed. 

However, we will not be running a drop-in service, so please ring us, or email us first.

Chippenham
3 Avon Reach, Monkton Hill
Chippenham SN15 1EE
 
We’re continuing to help people over the phone, by email and web chat, where that works for them, while reserving our face to face support for when it's most needed. 
 
However, we won’t be running a drop-in service, so ring us, or email us first.
Devizes
New Park Street, Devizes SN10 1DY
 
We’re continuing to help people over the phone, by email and web chat, where that works for them, while reserving our face to face support for when it's most needed. 
 
However, we won’t be running a drop-in service, so ring us, or email us first.
Salisbury
Five Rivers Health & Wellbeing Centre,
Hulse Road, Salisbury SP1 3NR
 
We’re continuing to help people over the phone, by email and web chat, where that works for them, while reserving our face to face support for when it's most needed. 
 
However, we won’t be running a drop-in service, so ring us, or email us first.
Trowbridge
We moved! Our new address from Monday 15 March 2021 is:
Trinity House
Bryer Ash Business Park
(next to the train station)
Trowbridge
BA14 8HE
 
We’re continuing to help people over the phone, by email and web chat, where that works for them, while reserving our face to face support for when it's most needed. 
 
However, we won’t be running a drop-in service, so ring us, or email us first.

Stay in touch

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Donate and help us to keep giving free advice

Without your generous support, we couldn't keep doing the work we do. Donate now

Volunteer with us

Our highly trained volunteers come from a range of backgrounds and help with everything we do. 

Could you join them? 

Volunteer opportunities

Have we helped?

When we promote our work to the people who need us and the people who fund us, we rely on being able to tell real-life success stories about the difference we’ve made to people’s lives.

Your stories

Contact us
Please use this form to contact us, or to get advice by email.

We aim to respond to your enquiry within 5 working days.

To contact us for advice by phone, call: 0800 144 88 48 (Monday to Friday 9am to 5pm. Closed on public holidays).

Or for more ways to get advice click here.

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Your personal information

When you provide us with personal information, for example, when using this form to contact us, we take steps to ensure that your information is treated securely.

We need to record information about you to help with your enquiry. We have a legitimate interest to do this.

We keep what you tell us safe and confidential and you always decide what you share with us. You can read more about how we handle and store your data in our privacy policy (this will open in a new window, so that any information you have already added to this form will be kept in this window)

We need your explicit consent to keep some information, including your ethnicity, religion, health conditions, sexual orientation, and trade union membership.

If you agree, we’ll use this information, which is known as ‘special category personal data’ to:
● give you advice
● help us gather data to improve our service
● support our research in a way that you can’t be identified

For example, if you need advice about claiming certain benefits, you may want to tell us about health problems you have which may be relevant to your enquiry.

By ticking the boxes below you consent to Citizens Advice recording the special category personal data you choose to provide Citizens Advice.

We’ll make sure all your information is kept safe and secure.

Yes, I consent to you holding information on my (please tick all of those you agree to):
Can we contact you for feedback?

We want to make sure our service meets your needs. To help us understand how we’re doing and to improve our service, we may want to contact you at a later date to ask for your feedback. Sometimes we need a trusted research organisation to help us do that.

We’ll decide who we contact for feedback based on the services you used and the advice area. We may also use your special category data so that we hear from different groups.

Please tick the box below if you agree to us getting in touch.
Please also let us know how you’d prefer to be contacted for feedback

Please tick all that apply.

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