By emailFrom this website you can contact us about your issue and we can give you advice via email.
Contact us for advice by email
OnlineWe provide practical, reliable advice online from the Citizens Advice website. External link
The information covers the law in England, Northern Ireland, Scotland and Wales and is supported by webchat.
Our online advice by subject:
Benefits External link
Work External link
Debt and money External link
Consumer External link
Family and relationships External link
Housing External link
Law and courts External link
Discrimination External link
Immigration External link
Health External link
A to Z of advice External link
More online resourcesGet links to other useful websites and online resources
Our advice column features questions people ask us about the problems they face; along with our advice and practical information about what you can do to resolve them.
Read our advice column
By phoneAdvice is available from us over the phone throughout Wiltshire as part of our national phone service, Adviceline.
Call us on 03444 111 444
Lines are open:
Monday to Friday, 9am to 5pm.
Closed on bank holidays.
Calls to this service cost the same as calling 01 and 02 numbers. For more on call costs External link
Advice on consumer issuesCitizens Advice also has a consumer helpline.
Our consumer service provides advice on issues around buying goods or services. This includes being treated unfairly by a trader, receiving a poor service or you may want to switch energy suppliers or cancel a contract.
How to contact the consumer service External link
Get help applying for Universal CreditOur Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.
Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.
Call us for free: 0800 144 8 444
Visit us for advice in person at any of our offices throughout Wiltshire: see above for details of our opening times and where to find us.
For online advice visit: citizensadvice.org.uk/helptoclaim External link
In personAdvice in person is available at your local Citizens Advice office. These are located throughout Wiltshire.
For details of our 'drop in service' opening times and where to find us, click on your local office below.
Chippenham SN15 1EE
Tidworth SP9 7QQ
Warminster BA12 9BT