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Wiltshire Citizens Advice work in partnership and collaborate with a number of organisations to ensure that people in our local community who need our help and support receive the highest possible quality advice services. 

 

  .WC Logo Partnership

We are a formal partner of Wiltshire Council, who fund the majority of our core service.
 
  

We are also funded by other organisations to run specific projects, these include:

  • Building Bridges

Building Bridges is a partnership of organisations that has come together to deliver the Building Better Opportunities Programme across Swindon and Wiltshire. The Building Bridges programme is funded by by the National Lottery Community Fund and the European Social Fund.

Wiltshire Citizens Advice has be taking part in the Building Bridges programme since late spring 2017. 

BB Combined Logo 2019

 

 

 

 

  • Carers

Our Carers Project, funded by Wiltshire Council and the CCG, works closely with Carer Support Wiltshire to provide benefit and money advice to people who are caring for someone in a non professional capacity, often a family member but sometimes a friend or neighbour.

  • GreenSquare Housing Association 

This project provides debt and benefit take up services for GreenSquare residents.

  • Macmillan

This project provides welfare benefits advice to people affected by cancer.

  • Pension Wise

Launched in April 2015, Pension Wise is a new guidance service set up to help people understand their options under the pension freedoms. We deliver face-to-face Pension Wise appointments to people aged 50 and over with a defined contribution pension from a number of locations including Bristol, Swindon, Yate as well as the main areas of Wiltshire.

  • Public Health

Wiltshire Council Public Health fund us to provide benefits and money advice to service users of the Community Mental Health Teams based at Green Lane in Devizes, Fountain Way in Salisbury and Bewley House in Chippenham.

  • Wiltshire Money

We are also an active member of Wiltshire Money, which is the lead body for financial inclusion activity within the county. It provides a strategic framework for local organisations to co-ordinate their work, develop collaborative partnerships and share lessons learnt. Essentially, it aims to help people make informed financial choices and be in control of their money.

We also receive funding from:

  • Chippenham Borough Lands Charity
  • HM Prison Service and Friends of Erlestoke
  • MS Society
  • Selwood Housing Association
  • Sovereign Housing
  • Wessex Water
    and many Town and Parish Councils in Wiltshire. 

We gratefully acknowledge all funding support.

You can find out more about our partnership work in our annual review
 
 

 

Contact us
Please use this form to contact us, or to get advice by email.

We are not able to book appointments using this form but we can give advice or direct you to other advice links. We aim to respond to your enquiry within 5 working days.

To contact us for advice by phone, call: 03444 111 444 (Monday to Friday 9am to 5pm. Closed on bank holidays).

Or you can drop in to one of our local offices.

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When you provide us with personal information, for example, when using this form to contact us, we take steps to ensure that your information is treated securely.

We need to record information about you to help with your enquiry. We have a legitimate interest to do this.

We keep what you tell us safe and confidential and you always decide what you share with us. You can read more about how we handle and store your data in our privacy policy (this will open in a new window, so that any information you have already added to this form will be kept in this window)

We need your explicit consent to keep some information, including your ethnicity, religion, health conditions, sexual orientation, and trade union membership.

If you agree, we’ll use this information, which is known as ‘special category personal data’ to:
● give you advice
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