Solving problems, changing lives [our mission]
Wiltshire Citizens Advice is an independent, local charity committed to helping people find a way forward and overcome the problems they face.
We do this by providing free, confidential advice and by campaigning to make society fairer for everyone.
Helping the people of Wiltshire successfully deal with life's problems
What we do
Advice and Information
Campaigning for change
As a member of the National Association of Citizens Advice Bureaux, Wiltshire Citizens Advice is regularly audited to ensure compliance with Citizens Advice membership standards and quality of advice standards. At our most recent audit Wiltshire Citizens Advice was awarded the Advice Quality Standard.
Our Client agreement (available to download, below) sets out the service every client can expect from Wiltshire Citizens Advice.
As a registered charity, Wiltshire Citizens Advice is also regulated by the Charity Commission. Our charity registration number is 1062219.
For debt and credit services we are authorised and regulated by the Financial Conduct Authority. FRN: 617798.
We have a complaints handling procedure. You can find more information on the Citizens Advice website, or you can contact us to request a copy of our complaints leaflet to be sent to you.