Benefits advice

It's important to make sure that you get all the help that you're entitled to.

On this page you'll find links to our information on benefits and tax credits if you are working or unemployed, sick or disabled, a parent, a young person, an older person or a veteran.

There is also information about the local council tax reduction scheme and support for housing costs.

  • Web Link General benefits advice
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    This link takes you to the page on the Citizens Advice main website that gives you information on all the different benefits, and tax credits, whether you are working or unemployed, sick or disabled, a parent, a young person, an older person or a veteran.

    There is also information about council tax, housing support costs, national insurance, claiming benefits, payment of benefits and what to do if you have problems with benefits.

  • Web Link Universal Credit
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    Universal Credit will eventually replace most other means-tested benefits and tax credits.

    Find out if you're eligible for Universal Credit if you're on a low income, make an application, get advice on any problems you have, and how you might be affected if you're already getting benefits or tax credits.

  • Web Link Personal Independence Payment (PIP)
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    Personal Independence Payment (PIP) is extra money to help you with everyday life if you’ve an illness, disability or mental health condition.

    You can get it on top of Employment and Support Allowance or other benefits. Your income, savings, and whether you’re working or not don't affect your eligibility.

  • Web Link Benefits Calculators: what benefits can you get
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    You could be missing out on financial help available to you through welfare benefits. You can use these benefit calculators to check which benefits you can get. 

  • Web Link Challenging an ESA decision - mandatory reconsideration
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    You can challenge most decisions made by DWP about your ESA including:

    • not getting ESA
    • being put in the work-related activity group and not the support group
    • getting a sanction

    Find out how to ask for mandatory reconsideration, what you can do if you miss the deadline, what to say in your form / letter, getting medical evidence and more advice.

  • Web Link Local information on Housing Benefit
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    A link to Wiltshire Council's Housing Benefit information.

  • Web Link Local information on Council tax reduction
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    A link to Wiltshire Council's Council Tax benefit information.