Campaigning for change - Current campaigns and research

Young people in the UK today are a generation of renters, increasingly in debt, overwhelmingly low paid and left to fend for themselves by society. They are a vulnerable demographic, but our policy decisions don’t recognise this.

 

Our new report explores the key barriers young people face, why they struggle to access support, and what needs to change.

 

• Young people under 25 receive a lower Universal Credit (UC) allowance than those over 25, making it harder to cover essentials like rent, food, and bills.
• Universal Credit sanctions disproportionately impact young people, as they are more likely to be subject to strict work-search conditionality.
• Mental health issues are a growing concern, with many young people seeking to claim Personal Independence Payment (PIP) to help with long-term conditions.

• The minimum wage for young workers is lower than for those aged over 21, despite them often doing the same job, meaning they could be missing out on thousands of pounds of annual income, and making it harder for them to cover essentials like rent, food, and bills.
• Many young people rely on zero-hours contracts, which offer little job security and unpredictable incomes.
• The young workers we advised were more likely to face dismissals, with many missing out on employment rights due to short service periods.

• Housing enquiries accounted for almost a quarter of all issues raised by the young people we helped last year, more than double that of other age groups.
• Many struggle to afford rent due to the Local Housing Allowance rates that don’t match rising housing costs, putting them at greater risk of debt, eviction, and homelessness.
• Housing benefit restrictions, in particular the Shared Accommodation Rate (SAR) limit young people's ability to secure independent housing.
• Youth homelessness is increasing, with many young people unable to access emergency support or social housing.

We are calling on the government to take urgent action to end the youth penalty by:

The government has pledged to increase worker protections and end wage discrimination, but no commitments have been made on Universal Credit rates or housing support. Without intervention, many young people will continue to struggle financially, accumulate debt, or experience homelessness.

 

Young people deserve fair treatment in the workplace, a secure home, and financial stability. It's time to remove these structural barriers and give them the support they need to thrive.

 

 

By autumn 2022 Housing had become our second largest enquiry area, accounting for around 1 in every 7 issues we helped people with - double what it was before the pandemic. 

 

Those living in the private rented sector, in particular, or trying to find a home there, are finding it a really difficult time. Problems with Access to and provision of accommodation (1,297 issues), and Private rented sector property (1,470 issues) accounted for almost half of all our housing enquiries in 2022/23. Private renters have the least security of tenure, are the least protected but face some of the highest housing costs. 

 

Such was the demand for advice about problems with housing, we committed to understanding more about the challenges people in our local community were facing. We later published our research as a report – Spotlight on our housing data.

 

 

 

The report shows it’s a really difficult time to be a private renter. Rents are going up, the quality of properties is going down, and more and more people are being evicted without cause.

 

We found that private renters are the group most likely to be in a “negative budget” at the end of every month - meaning they don’t have enough money coming in each month to cover their essential costs. For those with a negative budget, debt can quickly build up over a short space of time putting them at risk of eviction and debt enforcement practices. 

Rents are continuing to rise 

Private renters are facing further increases to their housing costs, with rental price growth in 2022 at its highest rate in the UK since records began in 2016. Private renters already spend more of their income on housing costs than other groups.

 

The Local Housing Allowance (LHA), which helps people on low incomes meet the cost of renting in the private sector is becoming less effective because the level of support is out of step with the housing market. In April 2020, in response to the pandemic, the government restored LHA to cover the bottom 30% of rents. However, it was immediately refrozen and in the 2 years following government statistics show the bottom 30% of rents rose by around 5%, creating a shortfall between the bottom 30% of rents and LHA rates. With the announcement in the 2022 autumn statement that it’s frozen for a third year running, thousands more households face being unable to afford their rent. Struggling renters are at risk of eviction.  

Renters may be paying more than ever for their homes, but the quality of those properties hasn’t improved. We helped a record number of people with disrepair issues in the private rented sector. In particular, we’ve seen an increase in the number of people accessing advice on damp in their homes. 

 

At a time when renters are struggling to keep their heads above water, with record rises in energy bills and rent, the average tenant is facing annual energy bills that are more expensive due to poor insulation. Cold homes are causing widespread issues with damp and mould, and put the health of renters at risk. 

 

Those who have complained about their housing conditions often tell us they've waited more than a year for their landlord to fix the issue. Others say they didn’t complain because they feared being evicted. This is not uncommon and is often cited by private renters as a reason for not enforcing their rights. 

 

Renters also have to contend with the fact that their landlord can evict them for no reason at all.  

 

Increasing numbers of people are coming to us because they’re facing eviction, are threatened with homelessness, or are actually homeless. In particular we’ve seen a significant increase in the number of people coming to us for help with a section 21 ‘no fault’ eviction notice. This trend began at the start of the pandemic and has continued to build during the cost-of-living crisis. For some renters this can put them at a higher risk of homelessness.  

 

The government has announced plans to ban section 21 ‘no fault’ evictions but until the Renters’ Reform Bill is legislated, tenants are still at risk of being evicted. The constant threat of evictions is one of the main reasons tenants often struggle to feel safe and secure in their properties.

 

From April 2020 our data shows a significant shift from social tenants seeking advice on homelessness to more private tenants. The pandemic and the cost-of-living crisis have exposed the extent to which private renters are at the mercy of a fluctuating market and the whims of individual landlords.

 

In response to the pandemic, the government recognised the need for additional protections for tenants in the private rented sector by temporarily banning evictions. But this support hasn’t been offered during the cost-of-living crisis. Our data shows that problems for tenants have only grown as they’re forced to pay more for damp and mouldy homes while still at risk from section 21 evictions.

 

Renters need to feel safe and secure, in a place they can call home for as long as they need. But private renters face the burden of ever-increasing rents, and have little control in the market. To help private renters, the government must bring forward existing reform plans as soon as possible and consider other interventions as renters’ costs rise.

 

• Unfreeze the Local Housing Allowance and restore the link to local rents, returning it to the 30th percentile. 
• Strengthen Minimum Energy Efficiency Standards in legislation, so all new private rented properties reach EPC C by 2025, and existing tenancies by 2028. 
• Extend Awaab’s law to the private rented sector to place strict timelines on landlords to deal with serious issues such as damp and mould.
• Bring forward the Renters’ Reform Bill to, amongst other things, abolish section 21 evictions, give tenants stronger powers to challenge poor practice and extend the Decent Homes Standard to the private rented sector. 
• Ensure that Local Authorities have well-resourced teams to enforce quality standards set out in the Bill and that these teams are accessible to tenants.

 

If you're worried about rising energy costs, struggling to pay your bills, or would like information about support schemes to help lower your energy costs please contact us.