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Citizens Advice Wiltshire

We provide free, confidential advice and campaign on issues affecting people's lives.

People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options.

Whatever problem you face, we'll help you find a way forward.

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How can we help?

whatever the problem, we're here Get advice online

Get advice by phone

Call 03444 111 444
Lines are open 9am to 5pm Monday to Friday Or email us

More from us

Campaigns

We use our clients' experience to campaign for positive change, locally and nationally. See our latest campaigns, read our research and find out about the impact of our advice.

Campaigns

Opening times and where to find us
Calne
The Library, The Strand, Calne SN11 0JU
Monday - 10am to 3pm 
Closed on bank holidays.
Chippenham
3 Avon Reach, Monkton Hill
Chippenham SN15 1EE
Monday, Tuesday and Friday - 10am to 3pm
Closed on bank holidays
Devizes
New Park Street, Devizes SN10 1DY
Monday and Thursday - 10am to 3pm
This office will be closed on Thursday 13 February 2020. We are sorry for any inconvenience caused.
Melksham
Town Hall, Market Place
Melksham SN12 6ES
Friday - 10am to 3pm 
Closed on bank holidays. 
Royal Wootton Bassett
The Library, Borough Fields, 
Royal Wootton Bassett SN4 7AX
Wednesday - 10am to 3pm
This office will be closed on Wednesday 5 and Wednesday 12 February 2020. We are sorry for any inconvenience caused. 
Salisbury
Five Rivers Health & Wellbeing Centre,
Hulse Road, Salisbury SP1 3NR 
Monday, Tuesday and Thursday - 10am to 3pm
This office will be closed on Thursday 13 February 2020. We are sorry for any inconvenience caused.
Tidworth
The Community Centre, Wylye Road
Tidworth SP9 7QQ
Wednesday - 10am to 3pm 
This office will be closed on Wednesday 12 February 2020. We are sorry for any inconvenience caused. 
Trowbridge
1 Mill Street,
Trowbridge BA14 8BE
Monday, Wednesday & Thursday - 10am to 3pm
This office will be closed on Wednesday 12 and Thursday 13 February 2020. We are sorry for any inconvenience caused. 
Warminster
The Library, Three Horseshoes Walk,
Warminster BA12 9BT
Tuesday - 10am to 3pm 

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Our highly trained volunteers come from a range of backgrounds and help with everything we do. 

Could you join them? 

Volunteer opportunities

Have we helped?

When we promote our work to the people who need us and the people who fund us, we rely on being able to tell real-life success stories about the difference we’ve made to people’s lives.

Your stories

Contact us
Please use this form to contact us, or to get advice by email.

We are not able to book appointments using this form but we can give advice or direct you to other advice links. We aim to respond to your enquiry within 5 working days.

To contact us for advice by phone, call: 03444 111 444 (Monday to Friday 9am to 5pm. Closed on bank holidays).

Or you can drop in to one of our local offices.

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Your personal information

When you provide us with personal information, for example, when using this form to contact us, we take steps to ensure that your information is treated securely.

We need to record information about you to help with your enquiry. We have a legitimate interest to do this.

We keep what you tell us safe and confidential and you always decide what you share with us. You can read more about how we handle and store your data in our privacy policy (this will open in a new window, so that any information you have already added to this form will be kept in this window)

We need your explicit consent to keep some information, including your ethnicity, religion, health conditions, sexual orientation, and trade union membership.

If you agree, we’ll use this information, which is known as ‘special category personal data’ to:
● give you advice
● help us gather data to improve our service
● support our research in a way that you can’t be identified

For example, if you need advice about claiming certain benefits, you may want to tell us about health problems you have which may be relevant to your enquiry.

By ticking the boxes below you consent to Citizens Advice recording the special category personal data you choose to provide Citizens Advice.

We’ll make sure all your information is kept safe and secure.

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